June 8, 2017 Coaching

Now we understood the way to look the part to make the right first impression, and by that I mean a self confident “You”. Now we are going to see what to say, and also what not to say…

First Impression in actions

When you are going to meet someone, the first thing is that you are going to shake their hand. The hand shake is quite symbolic and transmits a lot of values. We have been able to see that in recent political encounters that handshakes are a subject of discussion. Think about a firm handshake, but don’t break your client’s fingers. Those might be useful to sign a check later on. Make sure you look at your client in the eyes, and smile!

first impression handshake

What to say at first

Never thank anyone for their time, it means that their time is more important than yours… Instead tell them you are glad to meet them. You will stay even level with them. Now you need to establish that you are an expert at what you do… and you do that by asking them a question you know they don’t have the answer to… Good way to knock them off their throne, as you know people will research everything they can on the internet to study the subject, so make sure to find something relevant, but precise enough so you know they don’t have the answer to your question.

Asking questions, clarifying their needs

When you face a lot of so called sales people, talking about their products, their benefits, what you can do with them… Did they even bother to ask you what you are looking for? What are your needs? What do you really want? That’s the pit a lot of salesmen fall in. They are so excited about their offer that they forget to listen to your needs. They don’t know how to ask the right questions to learn more about you. Think 50% Listening, 40% asking questions, 10% affirmations.

I would recommend you to read a book by Dale Carnegie – “How to win friends and influence people” – there is a very interesting part about a dinner party and “asking questions”. The rest of the book is great too, and a very quick and easy read.

January 25, 2017 BusinessServices

You have all your business development strategies and tactics put in place by your consultants, that’s great, you need to start using them… this is why we provide coaching seminars.

Digital Marketing Coaching seminars

Your consultant has developed marketing processes and systems on your website, and you are ready to rock. A part that when you login to your website’s admin dashboard you are dumbfounded. It’s Ok, that’s normal. We will provide you the proper training, One on one or small groups on how to run through the phases of execution of content marketing, SEO optimisation, Social Media marketing.

Behavioral Coaching seminars

You need to manage your team efficiently, and they are looking up to you for inspiration and advice. We will help you with: Efficient time management, stress management, teamwork techniques… We are partnered with Mac Arthur, French consulting and coaching firm who has been providing these seminars to companies like UPS, 3M, Honeywell and many more for the past twenty five years.

Sales Coaching seminars

Maximizing the closing ratio for all your account managers and sales force is what will drive your business to new heights. We have developed sales technique seminars to maximize closing ratio while turning customers into clients. Depending on the length of your sales cycle, having repeat customers (clients) is key.

Public speaking

Speaking in public could be during a one on one meeting with a lead, a client regarding a renewal, a  boardroom with directors, or a large room with an attendance. Those four situations can be stressful and you see that some people have more ease speaking to crowds than others. One thing to keep in mind is what you say is important, but the way you say it is what will make the difference. From your image, your outfit, your body language and your delivery, we will be able to help you with that.

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